Axe Roofing Case Study:

Challenges:

  • No Formal IT Support: Axe Roofing lacked a dedicated IT support system, leading to frequent operational disruptions.

  • Vulnerability to Cyber Threats: The absence of effective cybersecurity measures exposed them to potential cyber-attacks.

  • Cyber Insurance Compliance: Their outdated IT infrastructure did not meet the cyber insurance standards.

  • Accreditation Limitations: Old systems hindered their ability to meet necessary industry accreditations.

Solutions Implemented by PilotIQ:

  • Infrastructure Overhaul: PilotIQ upgraded the IT infrastructure to modern standards, incorporating robust cybersecurity measures.

  • Managed Services Implementation: Ongoing IT management was set up to ensure continuous monitoring and swift issue resolution.

  • Compliance and Certification Support: The new systems were designed to meet cyber insurance requirements and facilitate accreditation processes.

Results

The transformation led by PilotIQ enabled Axe Roofing Ltd to significantly improve its operational efficiency and security posture. The modernized IT setup not only made them compliant with industry standards but also gave them peace of mind, knowing their technology needs were fully managed. This allowed them to focus on their core business without IT-related interruptions.

Future Directions

PilotIQ plans to introduce artificial intelligence technologies into their service offerings. This will allow them to offer predictive analytics and smarter IT resource management, which will enable their clients, like Axe Roofing, to harness the full potential of their IT investments for business growth.

Video Case Study

Zach Thoburn from Axe Roofing describes the challenges he faces as the managing director of a multi-million pound business tries to meet the technology needs of his staff and operations. PilotIQ were able to help with all the challenges faced and provide a clear understanding of what technologies should be invested in for long term growth.

“PilotIQ not only resolved existing issues but also equipped Axe Roofing for future technology investments, ensuring our IT is something we can build on and make the business a success, rather than be something that holds us back”
- Zach Thoburn, Managing Director at Axe Roofing