Axe Roofing Case Study
Challenges
No Formal IT Support
Axe Roofing had no dedicated IT team in place, which caused frequent operational disruptions and downtime.
Vulnerability to Cyber Threats
Without proper cybersecurity measures, the company was at constant risk of data breaches and cyber-attacks.
Cyber Insurance Compliance
Their outdated IT infrastructure failed to meet the minimum standards required for cyber insurance coverage.
Accreditation Limitations
Legacy systems made it difficult to achieve and maintain key industry accreditations essential for business growth.
Solutions Implemented by Pilot IQ
Infrastructure Overhaul
Pilot IQ modernized Axe Roofing’s entire IT setup, replacing outdated systems and integrating strong cybersecurity protections.
Managed Services Implementation
A comprehensive managed IT service was introduced, providing real-time monitoring, maintenance, and issue resolution to prevent disruptions.
Compliance and Certification Support
The new systems were built to meet cyber insurance requirements and simplify accreditation processes, ensuring the business remained compliant.
Results
The transformation led by Pilot IQ significantly improved Axe Roofing Ltd’s operational efficiency, security, and compliance. With a reliable, modern IT infrastructure in place, the company now enjoys greater stability and reduced downtime. Most importantly, the leadership team can focus on business growth, confident that all technology systems are secure and fully managed.
Future Directions
Pilot IQ is continuing to innovate by integrating artificial intelligence technologies into its managed services. This will enable predictive analytics, smarter resource management, and enhanced automation — helping clients like Axe Roofing harness the full potential of their IT investments to drive long-term success.
Zach Thoburn – Managing Director, Axe Roofing Ltd
In this video, Zach Thoburn shares the challenges of managing IT for a multi-million-pound roofing business and how Pilot IQ provided the clarity, structure, and solutions needed to future-proof their operations.
“PilotIQ not only resolved existing issues but also equipped Axe Roofing for future technology investments, ensuring our IT is something we can build on and make the business a success, rather than be something that holds us back”
- Zach Thoburn, Managing Director at Axe Roofing