Enterprise-Grade IT Support for UK Small Businesses

We don't just fix broken computers. We manage your entire workspace—security, backup, and strategy—so you can focus on growing your business.

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Is Your Current IT Holding You Back?

People in a meeting discussing, with one person gesturing with hands, and laptops, notebooks, and a smartphone on the table.

Most small businesses treat IT as an afterthought—until it breaks.

  • Are you tired of slow response times? Waiting days for a callback when your server is down.

  • Worried about ransomware? unsure if your current antivirus is actually working.

  • Confused by the cloud? Paying for Microsoft 365 licenses you don't even use.

It’s time for a change. At Pilot IQ, we move you from "Break/Fix" (reactive) to "Managed Services" (proactive). We stop problems before they disrupt your day.

Your Complete IT Department in a Box

We provide everything an internal IT team would do, at a fraction of the cost of hiring one employee.

  • Need help fast? Our UK-based helpdesk resolves 90% of issues remotely within minutes. No jargon, just solutions.

  • We don't wait for viruses to strike. We monitor your devices 24/7 to block threats, patch software, and secure your data.

  • We handle your user accounts, permissions, and licenses. We ensure your email and SharePoint are secure and optimised.

  • When a problem can't be fixed remotely, we deploy engineers to your office (London & Hertfordshire) to fix hardware issues hands-on.

  • We don't just fix printers. We sit down with you to plan your technology roadmap, helping you budget for the future and avoid expensive surprises.

Axe Roofing

"Pilot IQ have helped transform our business. We used to have monthly cyber attacks and were constantly distracted by aging technology. Now, it is like having our own dedicated expert team."

Zach Thoburn, MD, Axe Roofing

Why Pilot IQ?

Computer screen displaying analytics graphs and charts related to user behavior metrics over the last 7 days, including page load time, bounce rate, start render time, sessions, and page views, with various colored lines and bars.

Why London & Herts Businesses Choose Us

No Long-Term Handcuffs: We believe our service should keep you, not a 5-year contract.

  1. Security First: We build cyber security into every package, not as an expensive add-on.

  2. We Speak Plain English: No technical mumbo-jumbo. We explain things in business terms.

Ready to Upgrade Your IT Support?

Stop settling for slow, reactive support. Let Pilot IQ manage your technology so you can manage your business.